Service Request

If you have a maintenance emergency please call the office at 336-518-4285. Maintenance emergencies are listed below. If your emergency can wait until the next business day please place an online service request and maintenance will be there the next business day.


  • A/C calls when the outside temperature is 80 degrees or higher. For the safety of our staff we can only make repairs during daylight hours.
  • Heat calls when temperature is 50 degrees or lower
  • Leaks that will cause damage to the property if not addressed immediately
  • Any broken toilet in an apartment with only one bathroom (if more than one bathroom can wait until the next day)
  • No hot water if request called in before 8 pm ( if after 8 pm will work on next day)
  • Breach of security i.e. ( Malfunctioning deadbolt locks, door or door frame vandalized, window locks, or malfunctioning intrusion alarm
  • Backed up sewer lines
  • Broken water mains on property
  • Electrical failure
  • A non-functioning refrigerator – (WEEKEND ONLY, Otherwise wait until the next business day)

Maintenance Request

Fill out the form below, we'll respond ASAP.